Route Package Protection

$1.35

Buy More Save More! Discount taken at checkout

Buy 2	5% Off
Buy 3	10% Off

*not valid with subscriptions

Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Another way to gouge consumers

Honestly when paying top dollar for product and buying enough to get free shipping and then having to pay for insurance on top of it. Just poor business practices. If your company can’t strike a good deal with a great shipper that includes insurance that should be a you problem not an us problem.
Ps your vegan coffee protein is disgusting and consumers should be able to return unopened packages of it.

Route Package Protection

what a f*ing stupid thing

The website automatically adds this to your cart. I deselected it, and then refreshed my page...it added it back on and I ended up paying for it anyways. Not a ton of money. why is this an automatic addition to your cart?