Terms and Conditions for Promotions and Sales

Effective Date: December 9th, 2025

These Terms and Conditions govern all promotional offers, discounts, and sales on CanadianProtein.com. By participating in any sale or promotion, you agree to these terms. Please read carefully to avoid misunderstanding.

1. Promotional Offers and Discounts

Promotions and discounts offered are subject to these terms:

• Promotional offers are available only for a limited time or until stock lasts.
• Discounts cannot be combined with other promotions, coupons, or referral codes unless explicitly stated.
• Sale prices apply only to qualifying purchases made during the promotional period.
• Discounts and offers are non-transferable and cannot be exchanged for cash.

2. Use of the Term 'Sitewide' and Exclusions

Occasionally, CanadianProtein.com may advertise sitewide promotions. Please note:

• The term “sitewide” means the discount is applied to a majority of available products. However, some exclusions may apply.
• Definition of "Some Exclusions May Apply": Specific products may be excluded from promotions due to:
  • Legal, pricing, or contractual obligations with third-party suppliers.
  • Products already heavily discounted or on clearance.
  • Seasonal, limited-edition, or special collaboration products.
  • The decision of Canadian Protein.

For each promotion, excluded items may not be listed on the promotion page or disclosed during checkout.

3. Order Modifications and Cancellations

• Canadian Protein reserves the right to cancel or modify orders if:
  • A product is no longer available or out of stock.
  • There are errors in pricing or promotional information.
• Customers will be notified of any changes or cancellations.

4. Returns and Refunds on Promotional Purchases

• Items purchased during a sale or promotion are subject to our Return Policy.
• Refunds on discounted items will reflect the sale price, not the original retail price.
• Free items from "Buy One, Get One Free" promotions cannot be returned separately for a refund.
• Free gift items from promotions cannot be returned separately for a refund.

5. Changes to Promotions

• Canadian Protein reserves the right to change, extend, or terminate promotions without prior notice.
• Promotions are valid only within Canada unless otherwise specified.

6. Holiday Gift Guide Sale - December 2025

The Holiday Gift Guide Sale is subject to the following terms:

• The promotion offers 15% off orders of $100 or more, and 25% off orders of $150 or more.
• No promotional code is required; the discount will be automatically applied at checkout to all eligible items.
• Some exclusions apply, including but not limited to:
  • Gift Cards
  • Bulk Proteins
  • Superwomen and Supermen multivitamin
  • Clearance items or products already heavily discounted
  • Limited-edition, short shelf life, or special collaboration products
  • Subscription-based or auto-renewal items
  • Items excluded at the sole discretion of Canadian Protein
• The offer is valid only during the promotional period and cannot be applied to previous or future purchases.
• Discounts will be reflected in the cart and at checkout. If the discount does not appear, the item may be excluded.
• This promotion cannot be combined with any other coupons, discount codes, referral rewards, or loyalty point redemptions unless explicitly stated.
• Due to high demand, product availability is not guaranteed, and shipping delays may occur.
• Refunds for items purchased under this promotion will reflect the discounted sale price, not the original full price.

7. Customer Support and Complaints

If you have any questions or concerns about a promotion, please contact our Customer Service Department. We are committed to providing a positive shopping experience and will address inquiries promptly.