Estimated Shipping Times in Canada
Canada Post Shipping In Canada
- For all orders with a sub-total of $99 or over, you will receive free shipping.
- For all orders with a sub-total of $98.99 or less, there is a low flat rate fee of $9.99.
UPS Shipping In Canada
- For all orders with a sub-total of $99 or over, there is a low flat rate fee of $9.99.
- For all orders with a sub-total of $98.99 or less, there is a flat rate fee of $14.99.
All Canadian orders include tracking information sent directly by Canada Post or UPS through email.
*Orders of excessive weight or order being shipped to extremely rural areas may be subject to different shipping fees. This is a very rare occurrence, however, if you feel that this may apply to you please contact us prior to placing your order. Depending upon weight (usually over 65 lbs), we reserve the right to use Canpar or Purolator.
*Please allow 2-8 business days for your order to arrive.
**Note: These ETA's are approximate and we cannot guarantee the delivery of your order to arrive within these times as once your order has been shipped, delivery time is in the hands of the courier. For this reason, we ask that our customers allow a 2-8 business days for deliveries.
***WE REQUIRE SIGNATURE.
Shipping to the United States
Please visit Canadian Protein USA for any information regarding US orders.
At this time Canadian Protein only ships to Canada and the United States.
Damaged Or Missing Items
- Damaged Products: if you receive an order that is damaged we MUST receive images of the damaged product for Quality Control and also to provide to the courier in the event the courier is responsible for the damages. Damaged products MUST be reported within 48 hours of product being delivered.
- Missing Items: if you receive an order with missing product(s), you MUST contact us within 48 hours of receiving your order, and an image/copy of the packing slip must be submitted to: firstname.lastname@example.org in order to be refunded or missing items sent.
Canada Post COVID-19 Delays